Privacy Policy

At TopFit Ventures Nigeria Limited, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, make an enquiry, book a room, contact us, or use any of our services.

This Privacy Policy explains how we collect, use, protect, and manage your information.

1. Information We Collect

When you interact with our website or services, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Booking and accommodation details

  • Event or catering requirements

  • Messages and enquiries you submit through our forms

  • Other information you voluntarily provide to us

We may also collect basic technical information about your use of our website, such as browser type, device information, and pages visited.

2. How We Use Your Information

We may use your information to:

  • Process and manage room bookings

  • Respond to enquiries and requests

  • Provide our hotel, gym, restaurant, catering, event planning, and entertainment services

  • Communicate with you about your booking or enquiry

  • Improve our website and customer experience

  • Provide customer support

  • Meet applicable legal and administrative requirements

We will only use your information for legitimate business purposes and in ways reasonably connected to the service you requested.

3. How We Protect Your Information

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website or electronic transmission can be guaranteed to be completely secure. We encourage you to avoid submitting highly sensitive information through ordinary website forms unless specifically requested and appropriately secured.

4. Sharing Your Information

TopFit Ventures Nigeria Limited does not sell or rent your personal information to third parties.

We may share information where reasonably necessary to provide a service you have requested, operate our website, process a booking, communicate with you, or comply with a legal obligation.

Where third-party service providers are involved, we expect them to handle information appropriately and only for the purpose for which it was provided.

5. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand how visitors use our website, and enhance your browsing experience.

You can adjust your browser settings to manage or disable cookies. However, doing so may affect some website features.

6. Booking and Payment Information

Where you make a room booking or request a service through our website, certain information may be required to process your request.

If payment is processed through a third-party payment provider, your payment details may be handled directly by that provider according to its own privacy and security policies. We do not require you to send payment card details through ordinary contact forms.

7. WhatsApp and Other Communication Channels

If you choose to contact us through WhatsApp, telephone, email, or another communication platform, information shared through that platform may also be subject to the privacy policy and terms of the respective service provider.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any third-party website you visit.

9. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information we hold about you.

If you have questions about your personal information or wish to make a privacy-related request, please contact us.

10. Children’s Privacy

Our website and services are not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updates will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact TopFit Ventures Nigeria Limited.

TOPFIT VENTURES NIGERIA LIMITED
RC No.: 1838042
Location: TopFit Centre, Gwarinpa, Abuja, Nigeria

Email: info@topfitventures.com

Your Privacy Matters to Us

At TopFit Ventures, we are committed to treating your personal information responsibly and providing you with a safe, trusted, and enjoyable experience whenever you interact with us.